dhoni8 Privacy Policy

1. Introduction and Scope of Application

dhoni8 is a safe and reliable online gaming platform for players in Bangladesh. Protecting the privacy of your personal information is one of our highest priorities. This privacy policy ("Policy") explains how we collect, store, process, and protect your information when you use the dhoni8 website (dhoni8.lat) and related services.

This policy applies to: (a) all users of the dhoni8.lat website; (b) both registered and unregistered users; (c) all services provided through our platform. By continuing to use the website, you agree to the terms of this policy.

2. Information We Collect

dhoni8 collects only the information that is necessary to provide our services. The types of information collected are described in detail below:

2.1 Identity Information

• Full name (in Bengali or English)
• Date of birth (required for age verification)
• National ID number or passport number (for identity verification)
• Copy of photo ID (for KYC verification)

2.2 Contact Information

• Mobile phone number
• Email address
• Current address (where applicable)

2.3 Financial Information

• bKash, Nagad, or Rocket mobile banking account details
• Transaction history (dates, amounts, and methods of deposits and withdrawals)
• Payment method records

2.4 Gameplay and Activity Information

• Game session history and results
• Bet amounts, wins, and loss information
• Duration of activity on the platform
• Preferred games and services

2.5 Technical Information

• IP address and device details
• Browser type and version
• Operating system
• Login and logout time records

3. Methods of Data Collection

We collect information in the following ways:

3.1 Information Provided Directly

You provide information directly when you create an account on dhoni8, update your profile, add a payment method, or contact our customer support team.

3.2 Automatically Collected Information

Some information is collected automatically when you use our platform, such as IP address, device information, data from cookies, and browsing patterns. This information is used to ensure platform security and improve service quality.

3.3 Information Received from Third Parties

In certain cases, we may verify information through trusted third-party service providers for the purpose of identity verification and fraud prevention. This process is always conducted in accordance with applicable legal regulations.

4. Purpose of Data Use

dhoni8 uses the information it collects for specific, clear, and lawful purposes. We process your information for the following reasons:

4.1 Service Delivery and Operations

• Account creation, verification, and maintenance
• Login authentication and security assurance
• Financial transaction processing (deposits and withdrawals)
• Activating and managing gaming services
• Delivering bonuses and rewards

4.2 Legal Compliance

• Age verification (minimum 21 years)
• Complying with Anti-Money Laundering (AML) guidelines
• Fulfilling Know Your Customer (KYC) requirements
• Fraud detection and prevention

4.3 Customer Service Improvement

• Providing 24/7 live chat support
• Resolving technical issues
• Delivering a personalised service experience
• Analysing and improving platform performance

4.4 Responsible Gaming

We may analyse your gameplay data to identify potentially problematic gaming behaviour and provide support where needed. This is part of our responsible gaming policy.

5. Sharing Information with Third Parties

dhoni8 may share your personal information with third parties in limited circumstances and for specific reasons. Those situations are clearly described below:

5.1 Service Provider Partners

To operate our platform, we work with trusted service providers such as payment processing companies (bKash, Nagad, Rocket), identity verification agencies, and technology infrastructure providers. These partners are contractually obligated to use information only for the agreed purposes.

5.2 Game Providers

Game providers such as Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, Ezugi, Microgaming, and NetEnt have integrated their technology into our platform. Minimum technical information necessary for game operations may be shared with these providers.

5.3 Legal Obligations

We may disclose information when required by court order, lawful requests from law enforcement agencies, or applicable law. In such cases, we will always disclose only the minimum necessary information.

5.4 Fraud and Security

Information may be shared with relevant authorities to assist in investigations related to money laundering, fraud, or other unlawful activities.

We never: sell or rent your information to commercial advertisers; or share information with any third party beyond the purposes stated above.

6. Data Storage and Security

6.1 Security Measures

dhoni8 applies industry-standard security technologies to protect your information. Our key security measures include:

• SSL (Secure Socket Layer) encryption — all data transfers are encrypted
• Two-Factor Authentication option
• Regular security testing and vulnerability assessments
• Restricted access controls — only authorised staff can access information
• Secure server infrastructure

6.2 Data Retention Period

We retain your information for as long as your account is active or as needed to provide services. Even after an account is closed, some information may be retained for a defined period to meet legal obligations (such as maintaining financial records).

6.3 Response to Data Breaches

In the event of a security breach, we will investigate promptly and notify affected users in a timely manner. We will take all possible steps to minimise damage and prevent recurrence in the future.

7. Cookies and Tracking Technologies

The dhoni8.lat website uses cookies and similar tracking technologies to operate effectively.

7.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and security. Without these, the website will not function properly.
• Functionality cookies: Help remember your preferences and settings, such as language preference.
• Analytical cookies: Monitor site usage and help improve services.
• Security cookies: Used to detect and prevent fraud.

7.2 Cookie Controls

You can control cookies by changing your browser settings. Please note that disabling essential cookies may limit some features of the website.

8. Your Rights

As a dhoni8 user, you have the following rights:

8.1 Right to Access Information

You may request at any time to know what information we hold about you. This request can be made via live chat or email.

8.2 Right to Correct Information

If any of your information is incorrect or incomplete, you may request a correction. We will process this request promptly.

8.3 Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a defined period due to legal obligations.

8.4 Right to Object to Processing

You have the right to object to our processing of your information for specific reasons. We will carefully consider your objection.

8.5 Right to Portability

You can receive a copy of the information you have provided in a structured, machine-readable format.

To exercise any of the above rights, log in to your account and contact us via live chat or by email at [email protected].

9. Protection of Minors' Information

dhoni8 follows a strict policy against participation by minors. Our services are only for individuals aged 21 or above.

We do not intentionally collect personal information from any minor. We attempt to ensure this through an age verification process at the time of registration. If it comes to our attention that a minor's information has been collected for any reason, we will promptly close that account and delete the associated information.

If parents or guardians believe their child has registered on our platform, please contact [email protected] immediately.

10. Policy Changes and Updates

dhoni8 may review and update this privacy policy from time to time. Depending on the nature of the change, we will take the following steps:

• Minor changes: The "Last Updated" date at the top of the page will be changed.
• Important changes: A clear notice will be displayed on the platform and users will be notified by email.
• Fundamental changes: Re-consent may be required.

If you continue using the platform after any changes, you will be considered to have agreed to the updated policy. We advise you to review this page regularly.

The current policy is effective from January 2026. The previous version may be provided upon request.

11. Contact

If you have any questions, comments, or concerns about this privacy policy, or if you wish to exercise your rights, please contact us through any of the following ways:

We try to respond to all privacy-related requests as quickly as possible. Complex requests may take some time to process.

To learn about our other policies and terms, visit the Terms and Conditions and Responsible Gaming pages. For answers to common questions, see the FAQ section.