🛡️ Safe Gaming

dhoni8 Responsible Gaming — your protection is our priority

dhoni8 believes that entertainment is truly enjoyable only when it is experienced in a controlled and mindful way. Read our responsible gaming guide and stay safe.

Our Commitment

dhoni8 is not just an online gaming platform — we are committed to providing players in Bangladesh with a safe and responsible entertainment environment. We believe gaming is enjoyable only when it remains controlled. Excessive gambling can have harmful effects on personal, family and financial life. We therefore ask every player to stay aware of their gaming habits.

Responsible gaming at dhoni8 means knowing your own limits, setting a budget, and never letting entertainment become a source of financial stress. On this page we explain how you can keep yourself protected and get support when you need it.

Please note: dhoni8 is for users aged 21 and above only. Minors opening accounts or playing games is strictly prohibited.

6 Key Ways to Stay Safe

Set Deposit Limits

Decide the maximum amount you will deposit each day, week or month. Once a limit is set it takes effect immediately, and any request to raise it is subject to a 24-hour waiting period.

Time-Out Feature

If you are feeling tired or stressed, you can take a time-out of anywhere from 24 hours to 30 days. During this period your account is not active and no gaming or deposits are possible.

Self-Exclusion

If you need a long-term break, choose self-exclusion. You can select a period ranging from 3 months to 5 years. Your account will be completely inactive for the entire duration.

Session Time Limit

Set how long you will play in each gaming session. When the time you set has passed, the system will automatically log you out and prompt you to take a break.

Review Your Gaming History

View your full deposit, withdrawal and gaming logs at any time. Understanding your spending patterns makes it easier to make informed decisions. Transparency is the foundation of healthy gaming habits.

24/7 Support Chat

If you feel any concern or difficulty related to gaming, contact our Bengali-speaking live chat support at any time. Our team is available 7 days a week, 24 hours a day.

Warning Signs of Problem Gambling

If you notice any of the following behaviours in yourself or someone you know, they may be signs of a problem. Seek help in time.

Spending beyond your budget — using money meant for household expenses, rent or other necessities on gaming.
Chasing losses — placing larger bets after a loss in an attempt to recover what was lost.
Hiding your gaming — concealing your gaming habits from family or friends, or being dishonest about them.
Gambling with borrowed money — continuing to game using loans, credit or mobile credit services.
Disruption to sleep and work — staying up late to play, losing focus at work or damaging personal relationships.
Unable to take a break — wanting to stop playing but repeatedly returning and being unable to stop yourself.
Anxiety or depression — experiencing stress, anger or feelings of hopelessness because of gaming.

Set Your Limits — 4 Simple Steps

Setting up protection limits on your dhoni8 account takes just a few minutes. Follow the steps below.

01

Log In

Log in to your dhoni8 account and go to the profile menu.

02

Responsible Gaming Tab

Open the "Responsible Gaming" section in your profile settings.

03

Choose the Limits You Want

Deposit limits, session time, time-out or self-exclusion — choose whatever you need.

04

Confirm

Confirm your limits. If you need help, contact us via live chat.

Assess Yourself

Ask yourself the questions below. If more than one answer is "yes", it is time to seek support.

  • Did you spend more than your set budget last month?
  • Do you keep playing for longer than you planned?
  • Do you feel uneasy or irritable after stopping gaming?
  • Do you hide your gaming habits from family or friends?
  • Do you play more after a loss in order to recover?
  • Is gaming affecting your sleep, work or studies?
  • Have you spent money that was needed for an emergency on gaming?

If two or more of your answers are yes, please contact us via live chat or send an email to [email protected]. We will provide support with complete confidentiality and without judgement.

Age Verification

21+

For Adults Only

For users aged 21 and above only

The minimum age to create an account and play on dhoni8 is 21. We verify age at the time of registration. If you suspect a minor is using a family member's device, use a strong password and PIN to keep your account secure.

If a minor's account is identified, dhoni8 will close it immediately and all transactions will be suspended. We believe in protecting families.

Support and Contact

Our team is always ready to help with any questions or issues related to responsible gaming.

24/7 Live Chat Support

Contact our Bengali-speaking support team via live chat any day of the week, at any time. We are always ready to talk with you about setting limits, closing your account or any other concern you may have.

Contact by Email

If you need a more detailed discussion outside of live chat, write to us at [email protected] — we will respond promptly.

Frequently Asked Questions — Responsible Gaming

Yes, on dhoni8 you can set daily, weekly and monthly deposit limits. Lowering a limit takes effect immediately, but increasing one requires a 24-hour waiting period. You can find this feature under the "Responsible Gaming" section in your account settings.

When you activate self-exclusion, your account will be fully deactivated for the chosen period — playing games, making deposits and receiving promotions will all be suspended. Your account cannot be reactivated before the exclusion period ends. Your existing balance will remain safe.

A time-out is a short-term break — typically from 24 hours up to 30 days. It is suitable for rest. Self-exclusion is long-term — from 3 months up to 5 years — and is effective for managing serious addiction. In both cases, account access is suspended for the duration.

No. dhoni8 is for users aged 21 and above only. Age is verified when an account is created. If it is found that a minor is operating an account, the account will be immediately closed and all activity will be suspended.

If you believe a family member is suffering from a gaming addiction, please contact us via live chat or at [email protected]. Our team will advise you on steps to take. You can also request that the person's account be closed.

Regular gaming activity is suspended during self-exclusion. However, any funds in your account remain safe and can be withdrawn once the exclusion ends. In an emergency, contact us via live chat — our team will assist you.

Enjoy Safely — Start Today on dhoni8

Play responsibly, know your limits and keep entertainment enjoyable. dhoni8 offers cricket betting, slots, casino games and much more — all in a safe environment.

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